ONLINE RESERVATION FORM

Dear Valued Customer,

 

Thank you for choosing Airport Transportation Toronto.

 

Please complete the reservation form below with your trip details.

How It Works

Our Promise

If you have any questions, please contact us, and we will be happy to assist you.

We look forward to serving you.

CANCELLATION POLICY & ASSOCIATED CHARGES

Reservation Changes & Cancellations

⚠️ IMPORTANT CANCELLATION POLICY

A MINIMUM OF FORTY-EIGHT (48) HOURS’ ADVANCE NOTICE IS REQUIRED FOR ALL LOCAL AND INTERNATIONAL RESERVATIONS.

 

CANCELLATIONS MADE WITH LESS THAN 48 HOURS’ NOTICE PRIOR TO THE SCHEDULED PICKUP TIME WILL BE CHARGED 100% OF THE TOTAL RESERVATION COST.

ALL NO-SHOWS WILL BE CHARGED 100% OF THE TOTAL RESERVATION COST.

Reservation Changes & Rescheduling

Sprinter Vans, Stretch Limousines & Bus Reservations

Payment & Refund Policy

⚠️ IMPORTANT  NO REFUND POLICY

ALL PAYMENTS ARE NON-REFUNDABLE ONCE PROCESSED.

REFUNDS MAY ONLY BE CONSIDERED IN EXCEPTIONAL CIRCUMSTANCES AND SOLELY AT THE DISCRETION OF AIRPORT TRANSPORTATION TORONTO MANAGEMENT.

ANY REFUND CONSIDERATION WILL BE REVIEWED ON A CASE-BY-CASE BASIS AND IS NOT GUARANTEED.

BY BOOKING OR USING OUR TRANSPORTATION SERVICES, YOU ACKNOWLEDGE AND AGREE TO THIS NO REFUND POLICY.

Payment Authorization

Payment Processing

Charges may include:

Payment may be processed before the date of service.

No-Show Policy

⚠️ IMPORTANT NO-SHOW POLICY NO-SHOW POLICY

A PASSENGER WILL BE CONSIDERED A NO-SHOW IF THEY FAIL TO APPEAR AT THE SCHEDULED PICKUP LOCATION OR FAIL TO CONTACT THEIR CHAUFFEUR OR OUR CUSTOMER SUPPORT TEAM.

ALL NO-SHOW RESERVATIONS WILL BE CHARGED 100% OF THE TOTAL RESERVATION COST.

A Reservation May Be Considered a No-Show If:

Airport Pickups

Non-Airport Pickups:

IMPORTANT NOTICE

PLEASE DO NOT LEAVE THE PICKUP LOCATION WITH ANOTHER TAXI, RIDESHARE, LIMOUSINE, OR TRANSPORTATION PROVIDER AFTER YOUR RESERVATION HAS BEEN CONFIRMED AND YOUR CHAUFFEUR HAS BEEN DISPATCHED.

IF YOU CHOOSE TO USE ANOTHER TRANSPORTATION SERVICE WITHOUT FIRST CANCELLING YOUR RESERVATION WITH AIRPORT TRANSPORTATION TORONTO, YOUR BOOKING WILL BE CONSIDERED A NO-SHOW AND 100% OF THE RESERVATION COST WILL BE CHARGED.

TERMS & CONDITIONS OF SERVICE

Taxes & Gratuity

Applicable Taxes

Driver Gratuity

Additional Charges

Cross-Border Fee

Child Safety Seats

Child safety seats must be requested at the time of booking and are subject to availability. Airport Transportation Toronto cannot guarantee availability unless the request is made in advance and confirmed by our reservaBooster Seattion team.

Additional Stops

Vehicle Type

Additional Stop Fee

Sedan Cars & SUVs

$15 + HST

Sprinter / Transit Vans

$25 + HST

Stretch Limousines

$50 + HST

Additional charges may apply if the stop requires a significant detour from the original route.

Highway 407 ETR

Toronto Pearson Airport Pickup Fee

Vehicle Type

Airport Fee

Sedan Cars, Minivans & SUVs

$17.25

Sprinter & Transit Vans

$31.05

Stretch Limousines

$31.05

Mini Buses (13–25 Passengers)

$50.00

Limo Bus / Coach Bus

$60.00

Additional Charges Not Included in Initial Quote

The initial quote may not include:

Border Crossing Requirements

Passengers traveling across international borders are solely responsible for:

Airport Transportation Toronto is not responsible for denied entry, border delays, inspections, or issues relating to passengers or their belongings.

Luggage Policy

Lost & Found Policy

Airport Transportation Toronto is not responsible for lost, stolen, or forgotten items.

Recovered items may be returned at the passenger’s expense.

Vehicle Damage, Cleaning & Sanitization

Passengers are responsible for all damages caused to the vehicle.

Additional charges may apply for:

Food, Smoking, Alcohol & Illegal Substances

Pet & Service Animal Policy

Service Delays & Interruptions

Airport Transportation Toronto is not liable for delays caused by circumstances beyond our control, including:

Vehicle substitutions may occur when necessary for passenger safety.

Respectful Behaviour Policy

We maintain a zero-tolerance policy regarding:

Service may be terminated immediately without refund if these conditions are violated.